About Our Privacy Policy

Spothunter.nl cares deeply about your privacy. We only process data that is necessary for (improving) our services and handle the information we collect about you and your use of our services with care. We never make your data available to third parties for commercial purposes. The processing of data is done in accordance with the European General Data Protection Regulation (GDPR). This privacy policy applies to the use of the website and the services provided through Kleuraanjemuur.nl. It describes what data we collect about you, how we use it, and with whom and under what conditions we may share it. We also explain how we store your data and how we protect it from misuse, as well as what rights you have regarding the personal data you provide to us. If you have questions about our privacy policy, you can contact us; our contact details are at the end of this policy.

About Data Processing

Below you can read how we process your data, where we store it, what security techniques we use, and who has access to the data.

Cookies

This website uses cookies. Cookies are small text files sent from a website to your browser, which then stores the data. On your next visit, the stored data is sent back to the website. There are various types of cookies. This website uses technical cookies, analytical cookies, and marketing cookies. Below we explain the purpose of each type.

• Technical Cookies
  These cookies are necessary for the website to function properly. They are required to ensure you have an optimal user experience. No personal data is processed with the use of technical cookies.
• Analytical Cookies
  Analytical cookies are used to collect information about how visitors use and experience our website. This data helps us optimize the website, monitor its performance, and improve the user experience. No personal data is processed with the use of analytical cookies.
• Marketing cookies
  Marketing cookies, also known as tracking cookies, are used to track the browsing behavior of visitors across the internet.

Personal Data We Process

Order

When you place an order, we process the following personal data:

• First and last name
• Address details (Name, Address, City)
• Phone number
• Email address
• IP address
• Bank account number (this is processed by our payment processor and not stored in our system)

This data is necessary for us to process your order. We respect your right to access, correct, or delete your personal data upon request.

Management and Access to Personal Data

Except for legal requirements, only those responsible for managing the customer database or those involved in data processing have access to your personal data, including employees and processors of Spothunter.nl.

Spothunter.nl uses the following online tools:

• Facebook
• Instagram
• Pinterest
• Google Analytics

These tools are used to analyze website visitor behavior and collect website statistics. The above parties, such as Facebook, have their own privacy statements and are responsible for them.

Payment processors

Stripe

We use the Stripe platform for payment processing in our online store. Stripe processes your name, address, and payment details (e.g., bank account or credit card number). Stripe has implemented appropriate technical and organizational measures to protect your personal data. Stripe retains the right to use your data to improve services and may share anonymized data with third parties. All protections regarding the processing of your personal data also apply to parts of Stripe’s services that involve third parties. Stripe retains your data only as long as legally permitted.

Shipping and Logistics

DHL and PostNL

When you place an order, it is our task to have your package delivered to you. We use DHL and PostNL for delivery. It is necessary for us to share your name, address, and city details with them. This data is only used for the execution of the agreement. If DHL or PostNL uses subcontractors, your data may also be shared with these parties.

Email and Mailing Lists

E-mail

We use the services of our IT partner/web hoster for regular business email communication. This party has implemented appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data. They do not have access to our inbox, and we treat all email communication confidentially.

Purpose of Data Processing

General Purpose of Processing

We only use your data for our services. This means that the purpose of processing is directly related to the task you have entrusted to us. We do not use your data for targeted marketing. If we wish to contact you later, for reasons other than your request, we will explicitly ask for your consent. Your data will not be shared with third parties, except to fulfill accounting and administrative obligations. These third parties are bound by confidentiality agreements.

Automatically Collected Data

Data automatically collected by our website is processed to further improve our services. This data (such as your IP address, web browser, and operating system) is not personal data.

Cooperation with Tax and Criminal Investigations

In certain cases, Kleuraanjemuur.nl may be required by law to share your data in relation to fiscal or criminal investigations by authorities. In such cases, we are obliged to share your data, but we will resist as much as the law allows us.

Retention Periods

We retain your data as long as you are a client. This means we keep your customer profile until you inform us that you no longer wish to use our services. If you inform us of this, we will treat it as a deletion request. Due to applicable administrative obligations, we must retain invoices containing your (personal) data for the legally required period.

Your Rights

Under applicable Dutch and European legislation, you have certain rights regarding the personal data we process. Below we explain what these rights are and how you can exercise them. In principle, we send copies of your data only to the email address we already have on file. If you wish to receive your data at a different email address or by post, we will ask you to verify your identity. We maintain a log of handled requests, and in the case of a deletion request, we store anonymized data.

Inzagerecht

U heeft altijd het recht om de gegevens die wij (laten) verwerken en die betrekking hebben op uw persoon of daartoe herleidbaar zijn, in te zien. U kunt een verzoek met die strekking, onze contactgegevens vindt u onderaan deze pagina. U ontvangt dan binnen 30 dagen een reactie op uw verzoek. Als uw verzoek wordt ingewilligd sturen wij u op het bij ons bekende e-mailadres een kopie van alle gegevens met een overzicht van de verwerkers die deze gegevens onder zich hebben, onder vermelding van de categorie waaronder wij deze gegevens hebben opgeslagen.

Access Rights

You have the right to view the data we process about you. You can make a request by contacting us. We will respond to your request within 30 days. If your request is granted, we will send you a copy of all the data we have on file, along with a list of processors who have access to your data.

Correction Rights

You have the right to correct the data we process that pertains to you. You can submit such a request by contacting us. We will respond within 30 days. If granted, we will confirm the change via email.

Limitation of Processing

You have the right to limit the processing of your data. If granted, we will notify you via email that your data will no longer be processed until the limitation is lifted.

Data Portability

You have the right to have your data transferred to another party. We will respond within 30 days. If granted, we will send you all the data we have processed or that other processors or third parties

Right to Object and Other Rights
You have the right to object to the processing of your personal data. If your objection is justified, we will immediately stop processing your data.

Changes to change Privacy Policy

We reserve the right to change our privacy policy at any time. However, you can always find the most current version on this page. If the new privacy policy impacts how we process your data, we will inform you by email.

Data Protection Officer

We do not have a designated data protection officer but are happy to assist with questions regarding GDPR. Please contact us for assistance.

Contact Details

Spothunter.nl
KVK number: 83082050
VAT Number: NL106195189B01
Address: Lange Reed 9, 9271GE Netherlands
Email: info@spothunter.nl

If you experience problems on our site, please inform us by emailing info@spothunter.nl. We will do our best to resolve the issue as soon as possible.

All rights, including intellectual property rights, to all content and images on this website are reserved by Spothunter.nl or its licensors. Use of these materials is not allowed without prior written consent from Spothunter.nl or its licensors.